Remote and Phone Support Pricing
Support Options
We will connect to your PC and troubleshoot problems, or try to solve your problem over the phone.
Remote Support Charge
Unless you have a maintenance agreement with SYF, each remote session will include a $29 charge to connect remotely. This DOES NOT include the time needed to address your issue.
Remote Time
Once remotely connected through our connection software, billable time will be $17 for each 15 minutes needed.
Phone Support
Phone support is provided at the same rate as remote support.
Bank Scam Update
NO! We did not withdraw money from your bank account.
If you had funds withdrawn from your bank under SYF Home Networking, this may very well be a payment to a Synchrony Bank Credit Line. Please check with your bank, to find out if this is the case. SYF Computer Solutions has NEVER automatically debited anyone's bank account, and all invoices provided to our customers are detailed in their description of services performed.
If your bank helps you determine that the withdrawal was not from Synchrony Bank, then someone using our name has been withdrawing funds your bank account. If this has happened to you, please notify your bank that this is a fraudulent charge, and is not something that is owed to SYF Computer Solutions. We have notified the proper authorities, but have no control over the process, unfortunately.
About Us
Why choose us?
SYF Computer Solutions has been providing IT solutions to small business and home users for over 15 years. Solutions are our bottom line, so what can SYF Computer Solutions help you with today?
Our history
SYF Computer Solutions began as a part-time venture in 2001. We moved to serving our customers as a full-time business in 2006. We provide our services to the Western PA area. We have developed a reputation for trustworthy, dependable service, and fair pricing. If you have a business with less than 10 employees, we could be an ideal fit for you!
Our specialities
Providing affordable IT services
Networking for small offices or homes
Computer Repair done on-site and in our office
Web Design - affordable, professional
Data Recovery and Transfer
PC Setup
Virus Removal