Important Changes in 2024
Moving in a New Direction
The operation of my business has now changed significantly. I recently signed a five-year contract with my largest customer. My new responsibities now include full IT support for their 18 offices, located throughout PA. This commitment means that I will no longer be providing IT support (either onsite or remotely), as I have done for the past 18 years. I am still providing website and email services to my existing customers, and nothing will change in this area (I am not adding new customers, however). I just cannot maintain two full time jobs from the IT servicing side of things.
So what does this mean for you?
For my business customers, I would recommend TechDirect Services owned by James Watt. James and I have have done many projects together over the years, and some you will know him, because I pulled him in to help with something you needed. His contact information is as follows:
James Watt
888 261 2258
If you have never met James, I would strongly suggest a quick meeting to introduce yourself, and let him learn about your IT needs.
For my home customers, my recommendation would be to use Staples in New Kensington, if possible. I honestly do not know any local IT support people that make home visits. If you want to leave me a message, I can get back to you and try to help you figure out a way to have your issue checked. However, I can't promise anything. If I am out of town, it could be a week or more until I return your call.
Bank Scam Update
NO! We did not withdraw money from your bank account.
If you had funds withdrawn from your bank under SYF Home Networking, this may very well be a payment to a Synchrony Bank Credit Line. Please check with your bank, to find out if this is the case. SYF Computer Solutions has NEVER automatically debited anyone's bank account, and all invoices provided to our customers are detailed in their description of services performed.
If your bank helps you determine that the withdrawal was not from Synchrony Bank, then someone using our name has been withdrawing funds your bank account. If this has happened to you, please notify your bank that this is a fraudulent charge, and is not something that is owed to SYF Computer Solutions. We have notified the proper authorities, but have no control over the process, unfortunately.
